Knowledge base
The Knowledge Base lets you upload your own documents and web content so the AI (Ask, Chat, and other tools) can reference them. Build a searchable index of supplier info, competitor research, your own processes, and more.
Access the Knowledge Base
Open the extension options page:
- Right-click the extension icon in Chrome’s toolbar
- Select Options or Manage Extension → Details → Extension options
- Navigate to the Knowledge base tab
Add files
Upload PDFs, Word documents, text files, and other document types:
- In the Knowledge Base tab, click Upload File
- Select a file from your computer (or drag and drop)
- Click Upload
- Wait for indexing (this may take a few seconds to a few minutes depending on file size)
Supported formats: PDF, DOCX, DOC, TXT, and others
Add websites
Index the content of any website:
- Click Add Website
- Enter the website URL (e.g., https://example.com)
- Click Index
- The extension fetches and indexes the pages
This is useful for:
- Saving competitor websites
- Indexing your own documentation
- Storing supplier/vendor info pages
- Keeping internal resources available to AI
Add YouTube videos
Extract transcripts from YouTube videos and add them to your knowledge base:
- Click Add YouTube
- Paste the YouTube video URL or channel URL
- Click Add
- The transcript is extracted and indexed for AI context
Great for:
- Market research video transcripts
- Product review video analysis
- Training video content
- Competitor or influencer research
Manage your knowledge base
In the Knowledge Base tab, you’ll see a list of all uploaded and indexed content:
- Search: Use the search box to find specific documents or websites
- Delete: Remove content you no longer need
- View details: Click an item to see its content preview and metadata
Using your knowledge base
Indexed content is stored against your Hilal account.
services/chatbot-api.ts); Chat and Document screens are placeholders. Knowledge-base context is therefore not yet wired into the sidepanel answers — expect this to change as those screens ship.- Troubleshooting: If Ask doesn’t find the right answer, try adding more context
The AI learns from your knowledge base to give better, more relevant answers.
Context menu shortcut
Right-click on any web page and select Add to Knowledge Base to quickly save the page to your knowledge base (see Seller Central tools).
Storage limits
Knowledge base storage depends on your Hilal plan. Check your Account settings for current usage and limits.