Copilot

Copilot is a conversational AI assistant for seller workflows. Ask questions about your business data, get recommendations, and draft content. Copilot is powered by the embedded Hilal Chatbot and operates as a full-screen conversation interface.

In this guide:

  • Open Copilot
  • Ask Copilot for help
  • Use multi-turn conversations
  • Copy and use responses

Step 1: Open Copilot

Click Copilot in the main sidebar — it’s the top-level menu item with the sparkles icon. Copilot opens as a full-screen interface.

Step 2: Ask Copilot for help

Ask Copilot questions about your seller data and workflows:

  • Analyze: “Which SKUs should I reorder first?” / “Show me campaigns with high spend and low sales.”
  • Recommend: “What should I focus on this month?” / “Which vendors have the best pricing?”
  • Summarize: “What were my top performers last month?” / “Give me a summary of my review feedback.”
  • Draft content: “Write a product description for WIDGET-A” / “Generate an email template for review requests.”

Copilot provides conversational answers based on your data.

Step 3: Use multi-turn conversations

Copilot maintains context across messages. After an initial answer, you can:

  • “Make that description shorter.”
  • “Focus on the UK marketplace.”
  • “Show that in a table.”

Copilot remembers what it just analyzed or drafted.

Step 4: Copy responses

You can copy any response from Copilot:

  • Click the copy button on a message to copy it to your clipboard.
  • Paste the content into emails, documents, or other surfaces.

Examples

Common questions Copilot handles well:

  • “What were my best SKUs in Q2?”
  • “Which campaigns are underperforming on ACoS?”
  • “Write a subject line for a seller central feedback request”
  • “What’s my inventory status across marketplaces?”

Limitations

⚠️
Copilot’s capabilities depend on the embedded Hilal Chatbot service. For information on supported workflows and task execution capabilities, contact support or check the Hilal Chatbot documentation.

Troubleshooting

  • Copilot doesn’t understand my question. Rephrase more concretely. Include specific metrics or data you care about (“top 5 SKUs by profit margin” instead of “my best products”).
  • Answer seems outdated. Data freshness depends on the backend Hilal Chatbot service. Contact support for details on data refresh timing.

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