Copilot
Copilot is a conversational AI assistant for seller workflows. Ask questions about your business data, get recommendations, and draft content. Copilot is powered by the embedded Hilal Chatbot and operates as a full-screen conversation interface.
In this guide:
- Open Copilot
- Ask Copilot for help
- Use multi-turn conversations
- Copy and use responses
Step 1: Open Copilot
Click Copilot in the main sidebar — it’s the top-level menu item with the sparkles icon. Copilot opens as a full-screen interface.
Step 2: Ask Copilot for help
Ask Copilot questions about your seller data and workflows:
- Analyze: “Which SKUs should I reorder first?” / “Show me campaigns with high spend and low sales.”
- Recommend: “What should I focus on this month?” / “Which vendors have the best pricing?”
- Summarize: “What were my top performers last month?” / “Give me a summary of my review feedback.”
- Draft content: “Write a product description for WIDGET-A” / “Generate an email template for review requests.”
Copilot provides conversational answers based on your data.
Step 3: Use multi-turn conversations
Copilot maintains context across messages. After an initial answer, you can:
- “Make that description shorter.”
- “Focus on the UK marketplace.”
- “Show that in a table.”
Copilot remembers what it just analyzed or drafted.
Step 4: Copy responses
You can copy any response from Copilot:
- Click the copy button on a message to copy it to your clipboard.
- Paste the content into emails, documents, or other surfaces.
Examples
Common questions Copilot handles well:
- “What were my best SKUs in Q2?”
- “Which campaigns are underperforming on ACoS?”
- “Write a subject line for a seller central feedback request”
- “What’s my inventory status across marketplaces?”
Limitations
⚠️
Copilot’s capabilities depend on the embedded Hilal Chatbot service. For information on supported workflows and task execution capabilities, contact support or check the Hilal Chatbot documentation.
Troubleshooting
- Copilot doesn’t understand my question. Rephrase more concretely. Include specific metrics or data you care about (“top 5 SKUs by profit margin” instead of “my best products”).
- Answer seems outdated. Data freshness depends on the backend Hilal Chatbot service. Contact support for details on data refresh timing.