Invoices
Hilal tracks your subscription invoices in Settings → Plans & Billing. View your invoice history, check payment status, and download PDFs for your records.
In this guide:
- Find your invoices
- Check invoice status
- Download a PDF
- Troubleshoot payment issues
Step 1: Access your invoices
Go to Settings → Plans & Billing in the sidebar.
The Invoices card shows your complete billing history with columns:
| Column | What it shows |
|---|---|
| Date | When the invoice was issued (e.g., “Aug 15, 2026”) |
| Total | Amount charged in your billing currency |
| Status | One of: Paid, Pending, or Failed |
| Actions | View button to download the invoice PDF (if available) |
Step 2: Check invoice status
Each invoice shows its payment status:
- Paid — successfully processed and billed
- Pending — payment is being processed
- Failed — payment attempt failed; contact support to retry
Step 3: Download a PDF
Click View on any invoice to download a PDF copy. Use it for:
- Accounting records
- Email to your accountant or finance team
- Tax filing or expense reports
Troubleshooting
- I can’t find an invoice. Very recent invoices may take a few minutes to appear. Refresh the page.
- An invoice shows “Failed” status. Your payment method may have expired or been declined. Update your payment method in the Plans & Billing section.
- PDF download didn’t work. Try a different browser or clear your cache and try again.