Invite your team
Once Amazon is connected and your marketplaces are set, the workspace is ready for your team. This page is the quick path; for the full reference (per-permission toggles, transfer ownership, audit log) see Team & permissions.
In this guide:
- Open the members table
- Send an invitation
- Choose a role
- (Optional) tune individual permissions
Prerequisites
- You’re an Owner or Admin in your organization. Members can’t invite other members.
- The teammate has an email they can receive sign-up links at.
Step 1: Open the members table
Go to Settings → Members in the sidebar.
You’ll see your own row with the Owner role. The Invite member button is in the top-right.
Step 2: Send the invitation
Click Invite member. The dialog asks for:
- Email (required) — where the invitation link goes.
- Name (optional) — what they’ll show up as in the table before they sign up.
- Role (required) — Owner, Admin, or Member. See the role table below.
Click Send invite. The teammate gets an email with a sign-up link valid for 7 days. They appear in the members table immediately with status Pending, flipping to Active the first time they sign in.
Step 3: Choose the right role
| Role | Can do | Can’t do |
|---|---|---|
| Owner | Everything, including delete the org and transfer ownership. | (There can be only one Owner.) |
| Admin | Manage members, billing, integrations, and all data. | Delete the organization or transfer ownership. |
| Member | Manage data (inventory, ads, customers, finances). | Invite members, change billing, change integrations. |
For most teams: the founder is Owner, the ops lead is Admin, and VAs/contractors are Members.
Step 4 (optional): Tune individual permissions
If a member shouldn’t see a specific section — say, you want a VA to manage inventory but not see Finances — use per-member permission toggles.
Click the row of the member you want to restrict. The detail panel shows a permissions matrix grouped by section. Toggle off the sections or actions you want to deny. The member sees the affected pages disappear from their sidebar on next page load.
For deeper detail and the full list of permission keys, see Team & permissions.
Troubleshooting
- The invite email never arrived. Check spam, then click Resend on the row in the members table. Some corporate inboxes block Hilal — try a personal address.
- “You’ve reached your member limit.” Your subscription tier caps the member count. Either upgrade your plan or buy the Extra members add-on. See Plans, usage & pricing.
- A teammate sees the wrong organization. They were auto-added to another org. Have them open the org switcher (top of the sidebar) and pick the right one.
What’s next
Take the first-run tour to get the full guided product walkthrough.