Invite your team
Once Amazon is connected and your marketplaces are set, the workspace is ready for your team. This page is the quick path; for the full reference (per-permission toggles, transfer ownership, audit log) see Team & permissions.
In this guide:
- Open the members table
- Send an invitation
- Understand member roles
- (Optional) Assign specific permissions after they join
Prerequisites
- You have Invite permission in Team Members. This is typically granted to Owner/Admin roles but can be overridden per member.
- The teammate has an email they can receive sign-up links at.
Step 1: Open the members table
Go to Settings → Team Members in the sidebar.
You’ll see your own row. The Invite button is in the top-right.
Step 2: Send the invitation
Click Invite. The dialog asks for:
- Email addresses (required) — enter one or more email addresses, comma-separated. The invitation link goes to each.
Click Send Invitations. Each teammate gets an email with a sign-up link. They appear in the members table with status Pending (changing to Active after they sign in) and are initially assigned the Member role.
Step 3: Understand member roles and edit if needed
| Role | Can do | Can’t do |
|---|---|---|
| Owner | Everything except delete org or transfer ownership (both currently disabled). | Delete organization, transfer ownership, leave organization. |
| Admin | Manage members, billing, integrations, and all data. | Delete organization, transfer ownership, leave organization. |
| Member | Manage data (inventory, ads, customers, finances). | Invite members, change billing, change integrations, leave organization. |
For most teams: the founder is Owner, the ops lead is Admin, and VAs/contractors are Members.
Step 4 (optional): Adjust feature roles later
If you need to give a member different access levels for specific features, click the member’s row in the Team Members table, then click Manage feature roles to set their role per feature (Inventory, Advertising, Finance, etc.). For more details, see Team & permissions.
Troubleshooting
- The invite email never arrived. Check spam, then click Resend on the row in the members table. Some corporate inboxes block Hilal — try a personal address.
- “You’ve reached your member limit.” Your subscription tier caps the member count. Either upgrade your plan or buy the Extra members add-on. See Plans, usage & pricing.
- A teammate sees the wrong organization. They were auto-added to another org. Have them open the org switcher (top of the sidebar) and pick the right one.
What’s next
Take the first-run tour to get the full guided product walkthrough.