FBA shipments
The FBA Shipments module is where you plan and track every inbound shipment from your warehouses to Amazon’s fulfillment centers. It pulls suggested quantities from your forecast and stock data, validates against Amazon’s rules, and creates the shipment in SP-API on your behalf.
In this guide:
- Open FBA Shipments
- Plan a new shipment
- Review and submit to Amazon
- Track progress and manage shipments
Prerequisites
- Amazon Seller account connected with FBA enabled.
- At least one warehouse with stock to send.
Step 1: Open FBA Shipments
Go to Supply Chain → FBA Shipments in the sidebar.
The list shows all shipments and can be filtered by status: Active (being prepared), Ready to Ship, Shipped, In Transit, Delivered, Closed, and Cancelled.
Step 2: Plan a new shipment
Click Create inbound shipment. The builder is a multi-step flow:
- Products — pick SKUs and quantities. The Recommended Ship-in Quantity (by Amazon) column shows Amazon’s suggested quantities based on your inventory levels.
- Packing Groups — organize products into logical packing groups for your warehouse.
- Box Content — define what goes in each box (dimensions, weight, labels).
- Shipments — Hilal splits your shipment across Amazon FCs based on availability and requirements.
- Tracking Details — add tracking information for the shipment.
Step 3: Review and submit
Review your shipment details before submitting.
Step 4 & 5: Track progress and manage shipments
Once created, your shipment appears in the FBA Shipments list grouped by status. You can track progress and manage shipments as they move through Amazon’s inbound process.
Troubleshooting
- “SKU “…” already exists” error. You’ve already added this SKU to the shipment. Check the full product list and remove the duplicate entry.
- Amazon says they received less than I shipped. Wait 30 days for Amazon to reconcile internally; if discrepancy persists, file a reimbursement via Seller Central.
- Recommended quantities show zero for everything. Either you have plenty of FBA stock already (no recommended sends) or the forecast hasn’t built enough history yet.