Notifications and quotas
Hilal’s notification system is the funnel for everything the app wants to tell you — orders, billing alerts, team changes, and inventory updates. Understanding which notifications matter and how to filter them is the difference between useful and overwhelming.
In this guide:
- The notification center
- Notification types
- Quota warnings
- Configure what fires what
Step 1: Find the notification center
Click the bell icon in the top-right of the app. The notification center slides in.
Notifications are grouped by type and recency. Read notifications fade; unread ones are bold.
Step 2: Notification types
| Type | Examples |
|---|---|
| Amazon | Order change. |
| Billing | Auto-recharge succeeded/failed, renewal reminder. |
| Team & Account | Team member joined/left. |
| Inventory | Product import completed/failed. |
For full configuration details, see Notifications.
Step 3: Quota limits
Hilal tracks your plan’s usage. When you approach or hit your plan’s limits, the app shows warnings or blocks actions:
- Member quota — limits the number of team members you can invite. When hit, you’ll see a prompt to upgrade.
- Marketplace quota — limits the number of active marketplaces. When hit, you’ll see a prompt to upgrade or buy the Extra marketplaces add-on.
- Storage quota — limits file storage. When hit, you’ll see a warning and may need to buy additional storage.
You can view your subscription plan and billing information from Settings → Plans & Billing.
Step 4: Configure notifications
Configuration is per-type:
- Per-type — Settings → Notification Preferences. Toggle each type’s enabled channels (in-app, email, mobile push, WhatsApp, Messenger, SMS, Slack) and delivery mode (real-time or digest).
See Notifications for the full guide to notification preferences, channels, and delivery modes.
Defaults are sensible — the high-volume noisy notifications (every order arrival) are off by default; the actionable ones (low stock, quota warning) are on.
Webhooks and external integrations
Troubleshooting
- Too many notifications. Toggle off the noisy types under Settings → Notifications. The defaults are tuned for new users; experienced users usually trim.
- Critical notification missed. Check email spam. For notifications you absolutely cannot miss, configure Slack or push delivery in Settings → Notifications.
- Slack notifications not arriving. Make sure Slack is enabled for that notification type in Settings → Notification Preferences.