Export status and downloads

In this guide:

  • Initiating an export
  • Export statuses during generation
  • Downloading the file
  • When exports fail

Initiating an export

Standard search results:

  1. Open a search detail from Product Research → History.
  2. Click PDF · 1 credit or CSV · 1 credit (top right of the detail view).
  3. The export starts generating.

Deep Search results:

  1. On the converged results page, click Export PDF or Export CSV.
  2. The file starts generating and charging a credit.

Export statuses

The modal shows the current status and a progress indicator:

Generating

The file is being built. Most exports finish in 5–30 seconds. Large searches may take a minute or two.

Ready

The file is built. Click the Download button to save it to your device.

The download is available for 1 hour. If you need the file again after that, you’ll need to export again (1 credit).

Expired

More than 1 hour has passed. The download link is no longer valid and the file has been deleted. To get the file again, export the search once more (1 credit).

Failed

An error occurred during generation. The modal shows the reason (e.g., “data unavailable”). The credit is refunded automatically — no action needed.

File names and expiry

Exported files have names like:

product-research-export-2024-01-15.pdf
product-research-export-2024-01-15.csv

Files expire 1 hour after they’re ready. After expiry, the link is dead. Export again if you need the file.

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