Amazon accounts

The Amazon accounts page is where you connect Hilal to your Amazon Seller Central and Amazon Ads accounts. Each region (North America, Europe, Far East, Middle East & Africa, India) is displayed as a card and managed separately.

In this guide:

  • Open Amazon accounts
  • Connect a Seller account
  • Connect Ads accounts per region
  • Manage region status

Step 1: Open Amazon accounts

Settings → Amazon Accounts.

Step 2: Connect your Seller account

The Seller account is your primary Amazon integration. It provides your inventory, orders, fulfillment, and fees:

  1. On any region card, click Connect.
  2. Authorize Hilal via Amazon’s SP-API consent screen.
  3. Hilal redirects back and syncs your data. The region card flips to Connected.

See Connect your Amazon Seller account for the full walkthrough.

Step 3: Connect Ads accounts per region

After your Seller account is connected, you can enable Amazon Ads for each region:

  1. On a region card (now showing Connected for Seller), click Connect Ads in the footer.
  2. Authorize via Amazon Ads consent screen for that region.
  3. Hilal redirects back; your Ads campaigns are now synced for that region.

You can connect Ads for any or all regions independently. See Connect your Amazon Ads account for the full flow.

Step 4: Manage region status

Each region card shows your connection status:

  • Connected — Seller account is synced for this region.
  • Fetching data from Amazon — initial data sync is in progress.
  • Connection error — there’s a problem with the connection. Click Disconnect region to reset and try Connect again.
  • Not connected yet — no Seller account connected for this region yet.

Once Seller is connected, you’ll see the Connect Ads button in the region footer to authorize advertising data.

Troubleshooting

  • OAuth redirect bounces without completing. You may have cookies blocked or third-party cookie restrictions. Try a different browser, or check your browser’s privacy settings.
  • Seller account won’t connect. Make sure you’re using an account with SP-API authorization. Some legacy seller accounts require additional setup via Seller Central. Contact Amazon support if needed.
  • Connection error persists. Click Disconnect region to reset the connection, then Connect again.

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