Hilal Software features explained
Hilal Software is organized around eight capability areas. This page is the map — read down the list, and follow any link to the full how-to.
Connect Amazon
- Seller Partner API connection — authorize Hilal to read inventory, orders, fees, and reports from your Seller account. → Connect your Amazon Seller account
- Advertising API connection — authorize per region (NA / EU / FE). Each region is its own consent flow. → Connect Amazon Ads
- Multi-marketplace — pick which of the 15+ Amazon regions you sell in, and the entire app scopes its data to those marketplaces. → Multi-marketplace
- Connection status & troubleshooting — when SP-API or Ads tokens expire or disconnect, Hilal flags it and walks you through reconnecting. → Connection status & troubleshooting
See your numbers (Dashboard)
- Overview dashboard — sales, revenue, orders, profit, ad spend, ACoS at a glance. → Overview dashboard
- Analytics & trends — date filtering, period-over-period comparisons, drill-downs. → Analytics & trends
- Embedded Superset BI dashboards — pre-built Apache Superset dashboards for power users who want every chart. → Superset BI dashboards
- Quick actions — a panel of one-click operations you do every day. → Quick actions
Run inventory
- Stock tracking & alerts — live stock per SKU, low-stock thresholds, alerts before you run out. → Stock tracking & alerts
- Product master data — SKUs, bundles, attributes, all in one place. → Product master data
- Multi-warehouse + bin locations — track stock by warehouse and by bin within each warehouse. → Multi-warehouse
- Inter-warehouse transfers — move stock from one location to another with full audit. → Inter-warehouse transfers
- FBA shipments — plan, build, and track FBA inbound shipments end-to-end. → FBA shipments
- Purchase orders — raise POs to vendors, track status, mark as received. → Purchase orders
- Demand forecasting— predicts what to reorder based on your sales history and lead times. → Demand forecastingBeta
Run advertising
- Campaign manager — create, pause, edit, and bulk-edit Amazon PPC campaigns synced live with the Ads API. → Campaign manager
- Multi-region scoping — select which regions you want to manage ads in; data is scoped to those connections. → Multi-region ads
- Keyword research — find profitable search terms before you launch. → Keyword research
- Budgets & bids — daily budgets, default bids, automated bid rules. → Budgets & bids
- Performance & ROI — ACoS, TACoS, attribution, profit-aware reporting. → Performance & ROI
Talk to customers
- Email automation builder — visual builder for templates and multi-step automations. → Email automation builder
- Amazon automations — review-request and post-purchase flows that respect Amazon’s communication policies. → Amazon automations
- Product reviews — monitor new reviews, respond, flag suspicious ones. → Product reviews
- Message center — one-off messages to buyers, threaded for follow-up. → Message center
- AI customer assistant — ask natural-language questions about your buyers (“how many repeat purchasers do I have in DE?”). → AI customer assistant
Track money
- Expense tracking — log and categorize the costs of running your Amazon business. → Expense tracking
- Invoices — vendor invoices and payment status. → Invoices
- Amazon fee analyzer — every Amazon fee on every order, broken out by type. → Amazon fee analyzer
- P&L and revenue reports — profit-and-loss across periods, segmented by marketplace, brand, or SKU. → P&L and revenue reports
- Excel and PDF exports — clean exports for your accountant. → Exports
- Billing & subscriptions — manage your Hilal plan, add-ons, and invoices. → Billing & subscriptions
Use AI
- AI Chat — a conversational assistant that knows your seller data. → AI chat
- NL2SQL — describe a query in English, get safe parameterized SQL plus the result. → NL2SQL
- AI Notes — smart, AI-assisted note-taking that links to your business context. → AI notes
- Document chat — upload a PDF or doc and chat with it. → Document chat
- Prompt manager — save, version, and share prompts across your team. → Prompt manager
- AI image generation— generate product imagery from a description. → AI image generationBeta
- Multi-LLM connections — bring your own keys for OpenAI, Anthropic, and others. → Multi-LLM connections
Manage your team
- User profile — your avatar, timezone, and notification preferences. → User profile
- Organization — name, logo, billing address. → Organization
- Team & permissions — invite teammates, assign Owner / Admin / Member roles. → Team & permissions
- Integrations — third-party connections (Amazon, Google Drive, Cloudinary). → Integrations
- Subscriptions & add-ons — your plan tier and any add-ons you’ve purchased. → Subscriptions & add-ons
- Marketplaces — choose which Amazon regions you sell in. → Marketplaces
Beyond the dashboard
- Chrome extension — Hilal data inline in Seller Central. → Chrome extension
- Real-time updates — quotas, notifications, and live metrics over WebSocket. → Real-time updates
- Notifications & quotas — usage limits, alerts, and the notification center. → Notifications & quotas
- Vendors & orders — vendor list, lead times, the orders view, and the events calendar. → Vendors & orders