Docs
Mobile App
Guide
Getting started
1. Install the app

Install the app

The Hilal Mobile App ships on iOS and Android. There are three ways to install it depending on whether you want the public release or early-access builds.

In this guide:

  • Install from the App Store (iOS, public)
  • Install from Google Play (Android, public)
  • Join TestFlight (iOS, beta)
  • Install an EAS internal build (early access, both platforms)

Prerequisites

  • An iOS 14+ device (iPhone or iPad), or an Android 8.0+ device.
  • A Hilal account on either Hilal Software or Hilal Chatbot. If you don’t have one yet, sign up on the web first.

Option 1: App Store (iOS)

Open the App Store, search for Hilal, and tap Get. The app is free.

Option 2: Google Play (Android)

Open Google Play, search for Hilal, and tap Install. The app is free.

Option 3: TestFlight (iOS, beta)

If you want early access to features that haven’t shipped to the App Store yet — including some of the What’s new Coming-soon items — join the TestFlight beta.

  1. Email support@hilalsoftware.tools with the email address tied to your Apple ID.
  2. Receive a TestFlight invite and follow the link.
  3. Install TestFlight from the App Store if you don’t have it.
  4. Tap Accept in TestFlight and install the Hilal beta build.

TestFlight builds expire 90 days after install — you’ll get a notification when a refresh is available.

Option 4: EAS internal build (early access, both platforms)

For team members and select beta testers, Hilal distributes pre-release builds via Expo’s EAS service. You’ll receive a direct download link from your Hilal contact:

  • iOS — install via the link in mobile Safari; trust the developer profile under Settings → General → VPN & Device Management.
  • Android — install via the APK link; allow installation from unknown sources for your browser when prompted.

EAS builds receive over-the-air updates automatically as we ship changes.

After installing

Open the app. You’ll see a Welcome to Hilal screen with a Login with Hilal button. Continue with Sign in next.

Troubleshooting

  • “App not available in your region.” Hilal is available globally. If you can’t find it, try changing your App Store / Play Store country or contact support.
  • TestFlight says “expired”. Your beta build is over 90 days old. Reopen the TestFlight invite to install the latest build.
  • Android: “App not installed”. Free up storage; ensure your Android version is 8.0 or newer.

What’s next

Sign in with your Hilal account.

Next → Sign in
2. Sign in