Notifications settings

This page is the local control surface for push notifications. The deeper coverage of what fires and what’s coming lives under Push notifications.

In this guide:

  • Open Settings → Notifications
  • Toggle channels
  • Send a test push
  • Deep-link to OS settings

Step 1: Open Settings → Notifications

Tap SettingsNotifications.

Step 2: Channels

Each channel can be toggled independently:

ChannelDefaultDescription
AccountOnSign-in events, security warnings.
Note remindersOnLocal notifications you scheduled on a note.
InboxOnNew buyer messages or chatbot conversations.
Amazon activityOnOrders, listing changes, hijack alerts.
Coming soon
Chatbot activityOnCustomer escalations, auto-updates, workflow status.
Coming soon
SystemOnVersion updates, maintenance, OTA updates.

Toggle a channel off if it’s noisy and you don’t need it; toggle on later if you change your mind.

Step 3: Send a test push

Tap Send test notification. Within a second or two, you should see a banner with “Hilal — Test notification” content.

Use this when:

  • You first install the app (verify push works).
  • You suspect notifications aren’t arriving (eliminate “is the channel even working?”).
  • After granting/revoking permissions in OS settings (verify the change took effect).

Step 4: Deep-link to OS settings

Each channel has a small Open in iOS Settings / Open in Android Settings link. Tapping deep-links into your device’s notification settings for the Hilal app, where you can also configure per-channel sound, badge, and lock-screen behavior.

This is necessary for fine-grained control (e.g., “no sound on my Inbox channel, but sound on Hijack Alerts when they ship”) because OS-level settings override Hilal’s in-app toggles.

When pushes aren’t arriving

See Notifications not arriving.

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