Mobile app features explained
The Hilal Mobile App is organized around six areas. This page is the map.
Sign in and identity
- Hilal Auth single sign-on — OAuth 2.0 / PKCE; one account works across the mobile app, the web products, and the Chrome extension. → Sign in
- Permission-aware UI — what you see depends on your role and per-feature permissions, read live from your token. → Key concepts → Permissions
For Amazon sellers
- Seller dashboard — KPIs, sales-trend charts, period tabs (Yesterday / Today / Month). → Seller dashboard
- Products on the go — searchable list, date-range filters, drill-down. → Products on the go
- Product detail — per-product analytics chart, recent activity, quick actions. → Product detail
- Inbox & buyer messages — the mobile companion to the web message center. → Inbox & buyer messages
- Quick-actions FAB — one-tap shortcuts to AI Features, All Chats, New Chat, and Notes. → Quick-actions FAB
- Daily check-in routine — a 5-minute mobile habit that keeps you on top of things. → Daily check-in
- Barcode & ASIN scanner— scan a product, jump straight into Hilal. → Scanner (coming soon)Coming soon
- Amazon-activity push notifications— orders received, listing changes, listing-hijack alerts. → Amazon push (coming soon)Coming soon
For Chatbot users
- The AI surface (today) — Document Chat, NL database queries, AI Notes, Prompts library — all of which serve chatbot users by helping them prep content, draft replies, and capture knowledge. → What’s on mobile today
- Chatbot management— switch between bots, edit settings, view recent conversations from the phone. → Chatbot management (coming soon)Coming soon
- Live agent conversations— when your bot escalates, take over from your phone in real time. → Live agent conversations (coming soon)Coming soon
- Knowledge-base edits— add, edit, and approve KB entries from mobile. → KB edits (coming soon)Coming soon
- Chatbot-activity push notifications— escalation requests, agent auto-updates, live workflow status. → Chatbot push (coming soon)Coming soon
AI & Notes (cross-product)
- AI features home — the animated intro and shortcuts panel. → AI features home
- Create a note — title, content, audio attachments, files, reminders. → Create a note
- Categories and tags — keep notes organized. → Categories & tags
- Voice notes — record + transcribe in-app. → Voice notes
- Note reminders — schedule a local notification per note. → Note reminders
- Document chat — upload a file and chat with its content. → Document chat
- Ask the database — natural-language queries against your seller data. → Ask the database
- Prompts library — save, version, and tag prompts. → Prompts library
- Notes → Chatbot KB— the flagship: turn a mobile note into chatbot knowledge automatically. → Notes → KB (coming soon)Coming soon
- Voice-to-note quick capture— tap-and-hold from anywhere to dictate a note. → Voice quick capture (coming soon)Coming soon
Messaging
- Inbox — unified across audiences. → Inbox overview
- Conversation detail — threaded replies with attachments. → Conversation detail
- AI Copilot sidebar — suggestions while you reply. → AI Copilot sidebar
- Customer profile sidebar — see who you’re talking to. → Customer profile sidebar
- Group chats — multi-party threads. → Group chats
- Real-time agent chat— Socket.io-backed live chat. → Real-time agent chat (coming soon)Coming soon
Settings & system
- Profile & theme — avatar, dark mode. → Profile & theme
- Notifications settings — channel toggles, test push. → Notifications
- Network & offline — banner and the offline-sync coming-soon plan. → Network & offline
- Sign out — clean session ends. → Sign out
- Platform & versions — iOS, Android, OTA updates. → Platform & versions